Terms of Service

1. Who we are

departureboard.io for business (“the Service”) is provided by Maynard Projects Limited (“we”, “us”). departureboard.io and DepartureBoard are trading names of Maynard Projects Limited.

Registered in England & Wales. Company No. 17554182. Registered Office: International House, 66 Lavender Hill, London, United Kingdom, SW11 5RQ.

These terms apply to the Service: this website, its admin area and the screen pages it pairs. They are separate from the terms for the departureboard.io website and apps.

2. Using the Service

The Service is for businesses. By creating an account you confirm that you are using it for the purposes of a business based in the United Kingdom, and that you have authority to accept these terms on its behalf. “You” means that business.

You are responsible for your account and for everything done with it. Keep your sign-in secure, and tell us promptly if you think someone else has used it.

3. Subscription and payment

The Service costs £4.99 a month for each paired screen, billed monthly in advance through our payment provider, Stripe. When you pair or unpair a screen during a billing period, the charge for the rest of that period is adjusted on your next invoice.

The first time your business subscribes, it gets a free trial of 7 days for up to 3 screens. A payment card is required to start the trial. Unless you cancel before the trial ends, your subscription continues and your card is charged for the screens paired at that point.

Your subscription renews each month until cancelled. Payments are non-refundable, except where the law requires otherwise or at our discretion.

If a payment fails, your screens keep working for 7 days while it is put right. After that they stop showing departures until the subscription is paid.

We may change the price. We will tell you by email at least 30 days before a new price applies to you, and you may cancel before then.

4. Cancelling

You can cancel at any time from the billing page. Cancelling takes effect at the end of the billing period you have paid for, and your screens keep working until then.

5. Rail information

Departure information is supplied by National Rail and the rail industry and shown as we receive it. It can be late, incomplete or wrong, and trains can change after it is shown. It is a guide for your customers, not a guarantee, and should not be relied on for anything where an error could cause harm.

We are not responsible for a missed train or connection, or for any loss arising from information shown by the Service.

6. Acceptable use

You may show the Service on screens at your own premises, where your customers and staff can see them. Each paired display is for one screen; to show the board on another screen, pair another display.

You must not resell or redistribute the Service or its data, remove or hide the departureboard.io or National Rail attribution on the board, copy or scrape the data it shows, interfere with the Service or how it works, or suggest that you are endorsed by National Rail, a train operator or us.

You are responsible for the messages and names you add to a display, and for making sure that they are lawful.

7. Availability and changes

We work to keep the Service running at all times, but we do not guarantee that it will be uninterrupted or free of errors. It may be unavailable for maintenance or for reasons beyond our control, including problems with the rail data it depends on.

We may improve or change the Service’s features. If we make a change that materially reduces what you are paying for, we will tell you, and you may cancel.

8. Intellectual property

The Service, its software and its design belong to us or our licensors. Your subscription gives you the right to use the Service under these terms, and nothing more.

9. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

Otherwise, we are not liable for any loss of profits, revenue, business, goodwill or data, or for any indirect or consequential loss. Our total liability to you in any 12 months is limited to the amount you paid us for the Service in those 12 months.

10. Suspension and termination

We may suspend or close your account if you break these terms, if your subscription is not paid, or if we stop providing the Service. Where we stop providing it for a reason other than your breach, we will give you reasonable notice and refund any amount paid for time you will not receive.

11. Changes to these terms

We may update these terms. We will show the date of the latest update on this page and tell you by email about any change that materially affects you. Continuing to use the Service after a change takes effect means you accept it.

12. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

13. Contact

For questions about these terms, email [email protected] or see our contact page.